Privacy Policy
LIMOSS respects your privacy. This policy explains what personal data we collect when you use our website and booking services, how we use it, and the choices available to you under UK data protection law.
Information We Collect
We collect information you provide directly, such as your name, email address, telephone number, billing details, pickup and drop-off locations, flight numbers, and special journey instructions.
How We Use Your Information
We use personal data to process chauffeur bookings, communicate confirmations and service updates, coordinate journeys with licensed transport partners, provide customer support, and meet legal obligations.
Your Rights
Under UK GDPR, you may have the right to access, rectify, erase, restrict, or object to certain processing of your personal data. Contact limoss.live@gmail.com to exercise your rights.
Legal Bases for Processing
Depending on the context, we rely on one or more of the following bases: performance of a contract; legitimate interests (such as platform security, service improvement, and fraud prevention); compliance with legal obligations; and consent where required (for example, certain marketing or non-essential cookies).
Sharing Personal Data
To fulfil your booking, we share relevant details with the assigned transport provider. We may also share data with payment processors, IT infrastructure providers, analytics partners, customer support tools, and professional advisers where necessary. We require partners to protect data appropriately and do not sell personal data.
International Transfers
Your information may be processed in the United Kingdom and other countries where our partners operate. Where data is transferred outside the UK, we implement appropriate safeguards consistent with applicable requirements.
Retention
We retain personal data only for as long as necessary to deliver services, resolve disputes, enforce agreements, and meet legal, tax, and regulatory obligations. Retention periods vary by data type and relationship.
Your Rights
Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based. UK residents may lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, contact limoss.live@gmail.com.
Security
We implement technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No online service can guarantee absolute security; please use strong passwords and notify us promptly of suspected unauthorised access.
Children
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. The current version is published on this page. Material changes will be communicated where reasonably required.
Contact
For privacy enquiries or complaints: limoss.live@gmail.com | +91 8056028259 | Limoss, Suite 48, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.