Politique de confidentialité
Limoss respecte votre vie privée. Cette politique explique quelles données personnelles nous collectons lorsque vous utilisez notre site web et nos services de réservation, comment nous les utilisons et les choix dont vous disposez.
Informations que nous collectons
Nous collectons les informations que vous nous fournissez lors de la réservation (nom, coordonnées, détails du trajet), les données d'utilisation (journaux de navigation, données de localisation lors des courses) ainsi que les informations de paiement traitées de manière sécurisée par nos prestataires.
Utilisation de vos données
Nous utilisons vos données pour effectuer les réservations, communiquer les confirmations et mises à jour, améliorer nos services et respecter nos obligations légales. Nous ne vendons pas vos données personnelles à des tiers.
Vos droits
Vous avez le droit d'accéder à vos données, de les corriger ou de les supprimer. Pour exercer ces droits ou pour toute question, contactez-nous à privacy@redcarpettransport.com.
Legal Bases for Processing
Depending on the context, we rely on one or more of the following bases: performance of a contract; legitimate interests (such as platform security, service improvement, and fraud prevention); compliance with legal obligations; and consent where required (for example, certain marketing or non-essential cookies).
Sharing Personal Data
To fulfil your booking, we share relevant details with the assigned transport provider. We may also share data with payment processors, IT infrastructure providers, analytics partners, customer support tools, and professional advisers where necessary. We require partners to protect data appropriately and do not sell personal data.
International Transfers
Your information may be processed in the United Kingdom and other countries where our partners operate. Where data is transferred outside the UK, we implement appropriate safeguards consistent with applicable requirements.
Retention
We retain personal data only for as long as necessary to deliver services, resolve disputes, enforce agreements, and meet legal, tax, and regulatory obligations. Retention periods vary by data type and relationship.
Your Rights
Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based. UK residents may lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, contact limoss.live@gmail.com.
Security
We implement technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No online service can guarantee absolute security; please use strong passwords and notify us promptly of suspected unauthorised access.
Children
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. The current version is published on this page. Material changes will be communicated where reasonably required.
Contact
For privacy enquiries or complaints: limoss.live@gmail.com | +91 8056028259 | Limoss, Suite 48, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.